Returns & Exchanges

We want you to love your Juvia’s Place products, but if you are not completely satisfied, we offer returns on most items within 30 days of purchase. Please ensure all returned products are in their original packaging and meet our safety and hygiene standards.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to start the process.

• 2.
  Print Your Label

  Select the items you wish to return and download the prepaid shipping label provided by our system.

• 3.
  Package Your Items

  Securely pack your beauty products in the original box to prevent damage during transit and attach the return label.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number until your refund is processed.